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Error loading required skin
- Make sure the skin (i.e.) the .swf file(hd-flv-player\hdflvplayer\skin\) has Read/Executable permission (to check -> Right click – Properties – enable Read/Execute option)
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Requested video not found
- Make sure that upload folder in plugin directory has necessary permission setting (Executable)
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- In case it is a You Tube video, before adding the URL check that video has no restrictions.Cross check the video in You Tube itself
After purchasing license my logo is not getting displayed
- Cross check if you have entered the license key entered correctly without any spaces in admin side player configuration settings .
- If what you have entered is correct then check this: logo alpha value in configuration is greater than 0 in configuration.
Player not embedded in my page even after I purchased license
- Conflicts in other third party plugins which you have previously embedded in your site might also affect the proper embedment of HD FLV Player
- The most Common conflicts arise when there are spaces in top of headers in Plugin files & improperly formed xml files
Player not embedded in my page
- Please check you have configured correctly like this: [hdplay id=1 playlistid=1] in the page you would like to have the player
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MOV files are not playing
- Check whether your MOV file is in HD format. HD FLV player supports only MOV HD format not non-HD
Error uploading file
- Go to php.ini file in php installed location on your server(eg : “htdocs/php/php.ini”) and Make sure your server’s ‘file_uploads’ value is enabled.
- And check ‘upload_max_size’ in php.ini and increase the size accordingly.
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- Check the list of formats HD FLV Player supports in the Features page. And see if your format is covered under these. The player doesn’t accept formats other than these.
Maximum execution time exceeded
- Go to php.ini file in php installed location on your server(eg : “htdocs/php/php.ini”) and make sure that the “post_max_size” value is greater than “upload_max_size” value.
- If trouble continues even after you do this, then check the below:
Increase the “Maximum_execution_time” value. -
Requested video not found
- Make sure that videos folder(hd-flv-player\hdflvplayer\videos) has the necessary permission setting (Executable)
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- In case it is a You Tube video, before adding the URL check that video has no restrictions.Cross verify in You Tube
Error in loading playlist.xml
- Check the playlist.XML path in “hd-flv-player\hdflvplayer\xml\config.xml” you have mentioned in file.
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