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Support
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Archive for the ‘HD FLV Player’ Category
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- Make sure the skin (i.e.) the .swf file(hd-flv-player\hdflvplayer\skin\) has Read/Executable permission (to check -> Right click – Properties – enable Read/Execute option)
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- Make sure that upload folder in plugin directory has necessary permission setting (Executable)
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- In case it is a You Tube video, before adding the URL check that video has no restrictions.Cross check the video in You Tube itself
- Cross check if you have entered the license key entered correctly without any spaces in admin side player configuration settings .
- If what you have entered is correct then check this: logo alpha value in configuration is greater than 0 in configuration.
- Conflicts in other third party plugins which you have previously embedded in your site might also affect the proper embedment of HD FLV Player
- The most Common conflicts arise when there are spaces in top of headers in Plugin files & improperly formed xml files
- Please check you have configured correctly like this: [hdplay id=1 playlistid=1] in the page you would like to have the player
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- Check whether your MOV file is in HD format. HD FLV player supports only MOV HD format not non-HD
- Go to php.ini file in php installed location on your server(eg : “htdocs/php/php.ini”) and Make sure your server’s ‘file_uploads’ value is enabled.
- And check ‘upload_max_size’ in php.ini and increase the size accordingly.
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- Check the list of formats HD FLV Player supports in the Features page. And see if your format is covered under these. The player doesn’t accept formats other than these.
- Go to php.ini file in php installed location on your server(eg : “htdocs/php/php.ini”) and make sure that the “post_max_size” value is greater than “upload_max_size” value.
- If trouble continues even after you do this, then check the below:
Increase the “Maximum_execution_time” value.
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- Make sure that videos folder(hd-flv-player\hdflvplayer\videos) has the necessary permission setting (Executable)
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- In case it is a You Tube video, before adding the URL check that video has no restrictions.Cross verify in You Tube
- Check the playlist.XML path in “hd-flv-player\hdflvplayer\xml\config.xml” you have mentioned in file.
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